Privacy Statement for hav.Software:
Effective: May 25, 2002

hav.Software has created this privacy statement in order to demonstrate our firm commitment to our customers' and visitors' privacy. The following discloses our information gathering and dissemination practices for the hav.com and havChat.com Web sites.

We do not sell any customer or visitor information to any third party. Neither do we provide any individually identifiable customer or visitor information to any third party except as follows:

• in response to subpoenas, court orders or legal process, or if we find that your actions on our Web site violate any laws or commonly acceptable website use practices;

• in order to finalize a purchase, certain information (such as purchase amount) is shared with your financial institution or credit card issuer;

Should there be substantive or material change in our policies or practices related to information sharing or other aspects of this Privacy Policy, all affected individuals will be notified of the change by email and allowed the option of excluding their information prior to implementation of the change.. Such notice will contain specific instructions on how to have information excluded.

This site contains links to other sites and may be "linked to" from other sites. hav.Software is not responsible for the privacy practices or the content of any Web sites other than its own. .

Data Gathering and Use

We use your IP address and other automatically retrieved information (such as the browser used) to help develop and administer our Web site. Such data contains no personally identifiable information. Certain such data ( such as, so called, "clickpaths" for individual IP's or conglomerate statistical data related to page popularity or similar generalizations) is visible to the general public as part of certain demonstrations on our site.

Our site provides several demonstrations which set cookies in order to illustrate one or more uses of the cookie mechanisms. Such cookies 1) have variable lifetime, depending on the purpose of the demonstration, 2) do NOT contain personally identifiable information and 3) are used for no purpose other than the demonstration which causes them to be set. Such demonstrations are visible to the general public on our site.

Our site provides several demonstrations (such as the guest book and calendar demos) which use html forms in order to gather and present user entered data. We do not store or archive the information gathered in such demos in any way other than the explicit purpose of the demo. For example, Guest book entries are maintained indefinitely and are visible to the general public in the context of viewing the guest book demo.

Our site provides a demonstration of our chat product, havChat. We log all chat session content (including private chats) in server based log files. These logs are only available for review by hav.Software authorized staff and are not available to the general public. These logs MAY, at our discretion, be made available to appropriate authorities if circumstances warrant such disclosure. .

Security

This site has certain security measures in place to protect against loss, misuse and alteration of the information under our control. We utilize Thawte Secure Site Certificate enabling SSL encryption for secure demonstrations. Online servers are further protected from unauthorized electronic access by firewall technology which recognizes, reports and locks out unusual or apparently un-authorized access attempts.

Databases are regularly backed up and saved to protect against loss of information. Backup storage media and online servers are maintained in a physically secured and environmentally controlled facility with monitored physical access controlled by password, biometric and physical security measures.

Access to customer information (including backup media) by staff and contractors is controlled by both policy and electronic means. Only authorized staff have access to customer data. Individual staff members may be allowed to access only certain parts of customer information as may be required to perform their job functions. All staff or contractors with any access to customer data are under signed agreement not to misuse or disclose such information to any third party except as may be required by law or job function.

Choice/Opt-Out

This site gives users the following options for removing their information from our database so as not to receive future communications or service.

All email sent to our Opt-In mail list will contain a link that can be used to automatically remove the receiving email address and name (if present in the database) from the mail list. Such email will also contain instructions for removal by simple email reply.

Corrections, Updates & Removal

This site gives users and customers the following options for changing or removing information previously provided.

NOTE: All such requests related to Customer Data must contain the customer's Name, email address and, if applicable, a valid invoice number or customer identification.

1. You can send email to customerService@hav.com
2. You can send mail to the following postal address:

   Customer Service:
   C/O hav.Software
   PO Box 354
   Richmond, TX. 77406-0354
   USA

3. You can call the following telephone number: 281-341-5035

Contacting Us About the Web site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact hav.Software Customer Service in several ways:

1. You can send email to customerService@hav.com
2. You can send mail to the following postal address:

   Customer Service:
   C/O hav.Software
   PO Box 354
   Richmond, TX. 77406-0354
   USA